Provo Privacy Policy
Short version: we collect what we need to answer your call and do the work, we do not sell personal information, and this website keeps its data collection basic. The details are below.
Call (385) 406-1774
Information We Collect
When you call us: your phone number, your name and service address if you provide them, and notes about the rodent problem you described and the service performed. This information exists so we can schedule, perform, and document your service — the same details that appear on your service report.
When you visit this website: standard technical information such as your browser type, pages viewed, and approximate visit time, collected through basic analytics and server logs. This site has no contact forms, no accounts, and no online payments, so we do not collect form submissions, passwords, or payment details here.
How We Use Information
Call information is used to respond to you, schedule and perform service, keep service records, and — for businesses and property managers — provide the written documentation that is part of the service. Website analytics are used to understand which pages are useful so we can improve the site. We do not use your information for unrelated marketing, and we do not sell, rent, or trade personal information to anyone.
Cookies and Analytics
This website may use basic cookies and analytics tools to count visits and see which pages people read. These tools report traffic in aggregate; they are not used to build advertising profiles. You can disable cookies in your browser settings without affecting your ability to read this site or call us.
Who Sees Your Information
Your service details stay within our operation and are shared only when necessary to perform the work — for example, with a property manager who arranged the service — or when required by law. Service reports for rental and commercial properties are provided to the party who booked the service, as described when the appointment is made.
Keeping and Correcting Information
We keep service records as long as they are useful for follow-up service and business documentation. If you want to know what information we hold about you, or want it corrected or deleted, call us and ask — we will handle it directly.
Changes to This Policy
If this policy changes, the updated version will be posted on this page. Questions about privacy or your information: call (385) 406-1774, Mon–Sat, 7am–7pm.
